Product Introduction

If users must return to their desk phone every time a call arrives, productivity and mobility can suffer. The Plantronics APV-63 Electronic Hook Switch Cable enables remote call control between compatible Poly wireless headset systems and supported business phones. By allowing users to answer and end calls directly from their headset, it helps create a more efficient communication experience in office, customer service, and enterprise environments.

Application Scenarios

• VoIP business phone systems
• Enterprise communication platforms
• Call centers and customer support teams
• Unified communications environments
• Office desk phone deployments
• Remote call answer and hang-up control

Technical Specifications

OEM Replacement Compatibility

• Plantronics APV-63
• Plantronics 38734-11
• Poly 85R01AA
• Plantronics CS500 Series Headsets
• Plantronics Savi Series Headsets
• Poly Wireless Headset Systems
• Compatible VoIP and IP phone systems supporting APV-63 EHS functionality

FAQ

Q1: What does the APV-63 cable do?
A: It enables remote call answering and call termination directly from a compatible wireless headset connected to a supported desk phone.

Q2: Is this a power cable?
A: No. The APV-63 is an Electronic Hook Switch control cable used for headset and telephone integration.

Q3: Will it work with every desk phone?
A: No. Compatibility depends on both the headset system and the telephone supporting APV-63 EHS functionality.

The Plantronics APV-63 Electronic Hook Switch Cable, part numbers 38734-11 and 85R01AA, is a headset interface accessory designed for compatible Poly and Plantronics wireless headset systems. It enables remote call answer and hang-up control on supported VoIP and IP phone platforms, helping improve mobility and communication efficiency in business environments.