Common FAQs

What is "OEM Power US"?

“OEM Power US” is a US-based power supply specialist born from nearly 20 years of e-commerce experience on eBay and Amazon. We now operate our own independent store, serving enterprise and IT users with 100% genuine, OEM-brand power adapters and chargers. Every unit undergoes a thorough pre-shipment inspection and is backed by a solid 1-year warranty. With local US warehouse stock, we dispatch orders within 24 hours and deliver via USPS in just 2–5 days. By cutting out marketplace commissions, we pass real savings directly to you — so you get reliable, brand-name power at a noticeably better price.

What products do you offer?

We offer a focused, in-depth range of 100% genuine, OEM-brand power adapters and chargers, designed to meet the strict demands of enterprise, business, and professional IT environments. Our inventory includes laptop AC adapters, USB-C chargers, docking station power supplies, and replacement power bricks for all major brands — every item sourced directly from authorized manufacturers. Before any product reaches you, it goes through a comprehensive pre-shipment inspection covering voltage accuracy, current stability, and physical integrity. All products are backed by a 1-year warranty, stocked in our US warehouse, and ready to ship within 24 hours. From the boardroom to the server room, we deliver authentic power you can rely on.

Are your power adapters and chargers authentic OEM products?

Yes. We only provide authentic, name-brand power solutions. Every single unit passes a rigorous pre-shipment inspection to ensure flawless compatibility and absolute safety for your high-end IT equipment.

Why are your prices lower than Amazon or eBay for the same products?

Because you are buying directly from us! Traditional marketplaces charge high seller commissions. By cutting out the middleman and platform fees on our independent store, we pass 100% of those savings directly to you. Same premium quality, much better prices.

Shipping & Customer Support

Can I place a bulk order or request a quote for my business fleet?

Yes! We specialize in commercial-grade power solutions for entire IT fleets (laptops, workstations, and beyond). Please contact our support team directly for bulk pricing and tailored corporate solutions.

How much does shipping cost?


We offer competitive shipping rates across the US, shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

What is your return policy?

We offer a zero-risk buying experience. Since all our products are covered by a 1-Year Warranty & 30-Day Return, if an item arrives damaged or fails to match your device, contact us immediately for a hassle-free exchange or refund.

Do you ship internationally?

No. To ensure maximum speed and reliability, we strictly ship within the United States only. All orders dispatch from local US warehouses.

Who pays for return shipping?

If the return is due to our error (e.g., wrong item shipped or defective product), we cover 100% of the return costs. For personal reasons (e.g., ordered wrong model), the buyer covers return postage.

Where do you ship from, and how fast is dispatch?

All items are in stock and shipped from our local US warehouses. We feature a 24-hour fast dispatch, meaning your order is packed and out the door within 24 hours of purchase.

How long will it take for my order to arrive?

We partner with USPS for fast, reliable delivery. Once dispatched, your package will arrive at your door within 2 to 5 business days. No long overseas waiting.

Need expert help? Contact our power specialists today!