Contact OEM Power US
Thank you for visiting OEM Power US.
Our support team is here to help with product compatibility questions, order assistance, and after-sales support for replacement power adapters and related accessories.
Whether you need help identifying the correct adapter for your device, confirming technical specifications, or checking your order status, please feel free to contact us.
Technical & Order Support
For faster assistance, please include the following information when contacting us:
- Device brand and model number
- Current adapter part number (if available)
- Connector size or plug specification
- Your order number (for existing orders)
Providing these details helps our team quickly verify compatibility and provide accurate support.
Email Support
sales@oempowerus.com (We typically respond within 1 business day.)
Order Processing & Shipping Information
- Orders are processed and prepared for shipment within 24 hours on business days.
- Orders are not shipped on weekends (Saturday and Sunday) or U.S. federal holidays.
- Weekend orders will be processed and shipped on the following business day.
- Orders are fulfilled from our U.S. warehouse in New York with tracking information provided after shipment.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
We observe U.S. and company holidays. Messages received outside business hours will be answered as soon as possible on the next business day.
Our Commitment
At OEM Power US, we focus on providing accurate product information, reliable replacement power solutions, and responsive customer support.
Our goal is to help customers find the correct power adapter and enjoy a smooth purchasing experience from product selection to delivery.