Remote Call Control Without a Mechanical Handset Lifter
The Plantronics APC-41 Electronic Hook Switch (EHS) Cable allows compatible Plantronics wireless headset systems to communicate directly with supported Cisco IP phones. By enabling electronic hook switch functionality, users can answer and end calls remotely from their wireless headset without using a mechanical handset lifter.
Designed for professional office and contact center environments, the APC-41 simplifies headset integration while helping maintain a clean and reliable desktop setup.
Product Introduction
The Plantronics APC-41 (P/N 38350-11) is an Electronic Hook Switch cable developed for compatible Cisco IP phones and Plantronics wireless headset systems. It enables remote call answer and hang-up functions while eliminating the need for the HL10 handset lifter on supported phone models.
Application Scenarios
The APC-41 EHS cable is commonly deployed in professional communication environments including:
- Corporate office desk phones
- Customer service and call centers
- Unified communications deployments
- Business VoIP workstations
- Enterprise Cisco IP phone installations
Technical Specifications
| Brand | Plantronics (Poly) |
| Model | APC-41 |
| Part Number | 38350-11 |
| Product Type | Electronic Hook Switch (EHS) Cable |
| Function | Remote Call Control |
| Cable Length | Approximately 6 in (15 cm) |
| Color | Black |
OEM Replacement Compatibility
This cable can replace the following model:
- Plantronics APC-41
- Plantronics 38350-11
Compatible Devices
- Cisco IP Phone 7942G
- Cisco IP Phone 7945G
- Cisco IP Phone 7962G
- Cisco IP Phone 7965G
- Cisco IP Phone 7975G
- Plantronics CS510
- Plantronics CS520
- Plantronics CS530
- Plantronics CS540
- Plantronics Savi W710
- Plantronics Savi W720
- Plantronics Savi W730
- Plantronics Savi W740
- Plantronics Savi W745
- Plantronics MDA200
FAQ
Q1: What does the APC-41 EHS cable do?
It enables remote call answering and ending directly from a compatible wireless headset without requiring a mechanical handset lifter.
Q2: Is this a power cable or charging cable?
No. The APC-41 is an Electronic Hook Switch control cable and does not provide power or battery charging.
Q3: Do I still need an HL10 handset lifter?
For supported Cisco IP phones with EHS capability, the APC-41 eliminates the need for an HL10 handset lifter.
Q4: Which headset series are supported?
The APC-41 is designed for compatible Plantronics CS500 Series, Savi 700 Series, and MDA200 systems used with supported Cisco IP phones.
The Plantronics APC-41 (P/N 38350-11) is an Electronic Hook Switch cable designed for compatible Cisco IP phones and Plantronics wireless headset systems. It enables remote answer and end-call functionality without requiring an HL10 handset lifter, making it an ideal replacement for APC-41 installations in office and unified communications environments.
